Reporting Telehealth Visits During the COVID-19 Crisis

The COVID-19 pandemic has turned the medical field upside down in an effort to keep patients safe at home while still offering the medical care that they need while confined at home. Many evaluation and management services not previously covered by insurance companies are now being reimbursed, and Medicare, as well as the commercial insurance carriers all, have their own coding and billing requirements for these visits that can now be billed.

Attend this information-packed webinar by industry expert Lynn M. Anderanin, to take a look at the possible codes that can be reported for the services performed via audio/visual as well as telephone only. Lynn will sort out the information and give you the straight answers on not only what can be reported, but the other elements of billing required for payment.  She will also discuss how to handle the claims you may have already submitted and/or received payment on, that could have been reimbursed with higher payments because an insurance carrier changed their submission requirements after your claim was filed.

In addition, this webinar will look at the 2021 documentation guideline changes for office visits that Medicare has implemented in the crisis and determine if these fit your documentation better than the guidelines we have been using for years that are being replaced in 2021.

Webinar Objectives

For many of us responsible for compliance in medical billing and coding, the insurance carriers are now accepting CPT codes that we previously did not use because they were not payable. The policies were constantly changing just days ago, and this left many of us confused as to what we need to do to receive payment for the services our providers have given. This webinar will take a step by step approach to what is acceptable now, and what can be done to change previously processed claims that were paid but maybe not at the appropriate reimbursement. Lynn will also give general tips on other information submitted on claims that will result in clean and accurate claims.

Webinar Agenda

• CPT codes available in the COVID-19 pandemic and their descriptions
• Place of service requirements
• When modifiers are needed
• Documentation requirements for services under the pandemic
• Sorting out claim denials
• Submission of claims for reconsideration

Webinar Highlights

• Office visit codes for telehealth
• Telephone calls 
• Services that can be billed for non-physician providers
• What place of service should be used? 
• Applicable modifiers that affect reimbursement
• Documentation requirements based on services given
• Claims submission and monitoring
• Appeals and reconsiderations

Who Should Attend?

• Physicians
• Physicians Assistant(PA)
• Nurse Practitioner(NP)
• Clinical Nurse Specialist(CNS)
• Advanced Practice Nurse (APN)
• Biller
• Coder
• Medical Assistant
• Manager
• Administrator
• Auditor
• Claims Processor
• Claims Adjuster